Bank of Baroda Sees Spike in Resignations, Union Flags HR Gaps

Bank of Baroda (BoB), one of India’s largest public sector banks, is witnessing a notable rise in employee resignations, prompting scrutiny from employee unions and stakeholders.

A recent Right to Information (RTI) response from the bank has revealed year-wise and scale-wise resignation data for clerical staff and officers from Scale I to Scale V over the past three financial years.

The figures exclude voluntary retirement cases and focus solely on resignations, offering a clearer picture of attrition patterns.

Bank of Baroda Exit Interviews and SOP Compliance

According to the bank’s response, exit interviews are conducted for all resigning employees in line with the Standard Operating Procedure (SOP) issued in March 2020.

HR teams conduct these interviews to document reasons for departure and identify areas for improvement.

However, unions argue that the process lacks depth and fails to address systemic issues related to workplace culture and HR practices.

The All India Bank of Baroda Employees Coordination Committee (AIBBECC) has raised concerns about the growing number of resignations, particularly among younger officers.

They point to gaps in HR engagement, lack of career progression, and a rigid work environment as key drivers of attrition.

Union’s Perspective on Workplace Culture

Union representatives have highlighted a disconnect between management and frontline employees.

They claim that the bank’s internal culture has become increasingly hierarchical and target-driven, leaving little room for collaboration or employee well-being.

The pressure to meet performance metrics, coupled with limited recognition and support, has reportedly led to dissatisfaction among staff.

AIBBECC has urged the bank to revisit its HR policies and invest in employee engagement initiatives.

They recommend more transparent career pathways, better grievance redressal mechanisms, and a renewed focus on work-life balance to retain talent.

Resignation Trends Across Scales

The RTI data shows that resignations are not limited to a single cadre.

Officers across multiple scales, including Scale I and II, have exited the organization in growing numbers.

While the bank has not disclosed exact figures publicly, the trend indicates a broader issue affecting both junior and mid-level management.

Industry observers note that public sector banks are increasingly competing with private and fintech firms for talent, especially in areas like digital banking and customer experience.

Without proactive HR strategies, traditional banks risk losing skilled professionals to more agile and employee-centric organizations.

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