Equiniti Group is Making India its Global Operational Headquarters

Equiniti Group (EQ), a leading international provider of shareholder, pension, and remediation services, has announced a significant strategic pivot toward its Indian operations.

The UK-headquartered firm expects its India-based workforce to account for more than 65% of its total global headcount by 2028.

This move signals a transition from using India as a traditional back-office hub to making it the central engine of its global technological and operational delivery.

India at the Core of Equiniti Group’s Global Operations

Currently, Equiniti’s India workforce stands at approximately 5,000 employees, representing roughly 50% of its global staff.

Over the next three years, the company plans to scale this number significantly. The expansion is not merely about volume but about the sophistication of roles.

Equiniti is increasingly moving high-value functions—including software engineering, data analytics, cybersecurity, and complex financial services—to its centers in Bengaluru and Chennai.

The “Center of Excellence” Strategy

According to leadership, the decision to consolidate operations in India is driven by the country’s vast pool of digital talent and its mature ecosystem for financial technology.

By 2028, the India arm will lead the development of proprietary platforms used by thousands of global corporations, including many on the FTSE 100 and Fortune 500.

This “Center of Excellence” model allows Equiniti to operate a follow-the-sun service delivery, ensuring 24/7 support for clients in the UK, US, and beyond.

Equiniti Infrastructure and Talent Investment

To support this growth, Equiniti is investing heavily in workplace infrastructure and employee development.

The company is focusing on “upskilling” local talent in emerging technologies like AI and automation to streamline pension administration and shareholder management.

This massive recruitment drive specifically targets mid-to-senior level professionals who can lead global projects from Indian soil.

These appointments further blur the lines between regional offices and global headquarters.

Economic Impact and Future Outlook

The shift reflects a broader trend among multinational corporations re-evaluating their global footprints.

By centering 65% of its workforce in India, Equiniti aims to achieve greater operational agility and cost-efficiency.

Industry analysts view this as a bold vote of confidence in India’s capabilities.

They believe the country can handle mission-critical financial infrastructure on a global scale.

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