Capgemini and Dai-ichi Life Set Up GCC in India

French IT services giant Capgemini has signed a multi-year agreement with Dai-ichi Life Holdings, a leading Japanese life insurance company, to establish a Global Capability Center (GCC) in India.

This initiative aims to accelerate Dai-ichi Life’s digital transformation, leveraging India’s skilled talent pool to enhance the insurer’s IT and digital strategies.

The GCC, set up under a Build-Operate-Transfer (BOT) model, will initially support Dai-ichi Life’s operations in Japan, the United States, and Australia, with plans for future expansion.

Capgemini – Dai-ichi Partnership: Strategic Goals of the GCC

The newly established GCC will focus on strengthening Dai-ichi Life’s in-house capabilities across multiple digital domains, including:

• Advanced software development
• AI and data solutions
• Infrastructure modernization
• Cybersecurity enhancements

By integrating cutting-edge technologies, Dai-ichi Life aims to streamline operations, improve customer service, and enhance digital security.

India’s Role in Dai-ichi Life’s Digital Transformation

India’s deep pool of skilled professionals makes it an ideal location for Dai-ichi Life’s first GCC outside Japan.

The center, located in Hyderabad, will serve as a hub for innovation, enabling the insurer to co-develop AI-driven solutions and optimize digital workflows.

Capgemini’s strong presence in Japan and the Asia-Pacific region will play a crucial role in facilitating Dai-ichi Life’s transformation agenda, ensuring seamless integration of AI, data analytics, and cybersecurity solutions.

The Build-Operate-Transfer Model: A Long-Term Strategy

The BOT model allows Dai-ichi Life to gradually internalize critical digital functions, ensuring long-term sustainability.

Initially, Capgemini will build and operate the GCC, handling all technical and operational aspects.

Over time, Dai-ichi Life will take full control, strengthening its internal expertise in AI, data management, and cybersecurity.

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