Tata Consultancy Services (TCS), India’s largest IT services provider, has announced the launch of a new dedicated business unit: the Global Value & Innovation Centres (GVIC).
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This specialized wing is designed to assist multinational corporations in establishing “AI-native” Global Capability Centres (GCCs) and transforming existing captives into innovation-led, value-driven hubs.
The move highlights an industry-wide pivot as GCCs evolve from basic offshore delivery nodes into strategic core assets that independently manage corporate products, platforms, and major business outcomes.
Strategic Leadership and Lifecycle Management
To spearhead this major initiative, TCS has appointed company veteran Soumen Roy as the Head of the GVIC business unit.
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Soumen, who carries nearly three decades of multi-geographic leadership experience, most recently served as the Country Head for TCS Canada.
He will report directly to K. Krithivasan, Chief Executive Officer and Managing Director of TCS.
The GVIC division will offer flexible, end-to-end services covering the complete operational lifecycle.
Enterprises will receive structured support starting from initial location strategy and blueprint setup, moving seamlessly into scaled operations, and culminating in full-scale, AI-led enterprise transformation.
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The “Human + AI” Operating Model
At its core, the GVIC proposition introduces an integrated “Human + AI” operating model.
Rather than treating artificial intelligence as a separate software layer, TCS intends to embed AI directly into the foundational design of how these capability hubs operate.
The framework integrates AI-ready data architectures, customized cloud foundations, future-ready digital talent models, and responsible AI governance structures.
Additionally, the unit will provide clients direct entry into TCS’s proprietary co-innovation networks, including TCS COIN and TCS Pace.
This access allows enterprises to accelerate time-to-market for digital products.
TCS Capitalizing on India’s $100 Billion GCC Boom
The launch lands amid an unprecedented surge in the captive technology market.
Data from Nasscom and Zinnov shows that India currently hosts 2,117 GCCs employing roughly 2.36 million professionals.
Total market revenues have touched $98.4 billion and are projected to hit $110 billion by 2030.
Crucially, nearly half of all GCCs established since FY21 have adopted an AI-first approach from inception.
TCS has extensive experience working with over 150 enterprises across various phases of GCC operations.
By leveraging this expertise, the company aims to secure a dominant market share in high-margin AI consultancy contracts, directly competing with rivals like Infosys and HCLTech.
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About the Author
Sahiba Sharma
Contributing Writer