Cognizant Forms Claude Frontier Group with 25,000 Professionals

Cognizant has committed more than 25,000 professionals to deliver Anthropic’s Claude AI solutions to enterprise clients. The company has formed a dedicated global organisation, called the Claude Frontier Capability Group, and introduced a managed services model to help businesses deploy and operate AI systems across their operations.

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The announcement was made on November 10, 2026. The initiative aims to help enterprises move beyond AI pilot projects and use Claude-powered applications in their core business operations.

Cognizant CEO Ravi Kumar S said the company is committing more than 25,000 professionals to Claude and will also take responsibility for running AI systems for clients through its managed services model.

Over 44,000 Associates Trained or Certified on Claude

Cognizant said more than 44,000 associates across its business units and corporate functions have already been trained or certified on Claude.

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The company also reported holding more than 26,000 Claude certifications and said it ranks first globally for Claude Certified Architect: Foundations.

The new group will initially focus on four areas:

• Redesigning business operations around AI.
• Building and modernising systems that support enterprise operations.
• Operating AI agents securely at scale.
• Developing AI-native software engineering capabilities.

Cognizant is also developing specialised roles through its Frontier workforce model, including Frontier Certified Engineers and Frontier Business Operators, with credentials from frontier AI model companies.

Cognizant Introduces Claude Managed Services

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Alongside the new group, Cognizant is introducing a managed services model under which it will operate Claude-powered systems in production on behalf of enterprise clients.

The service combines specialised professionals, licensed access to Claude and Cognizant’s proprietary technology, including its AI Delivery Operating System. It will also include security and governance controls based on individual client requirements.

Cognizant cited three examples of Claude implementations for its clients:

• Global pharmaceutical manufacturer: Claude-powered shop-floor agents reduced downtime by 35% and cut troubleshooting time from 90–120 minutes to 10–15 minutes.
• Media and entertainment company: Automation of requirement data sheet creation reduced the process time from three to four weeks to approximately 15 minutes.
• North American insurer: Claude-powered automation accelerated campaign brief generation and retirement plan support by 40%–60%.

These results were reported by Cognizant in its announcement.

AI Skills and Workforce Development

The announcement reflects the growing demand for professionals who can build, deploy and manage AI applications within enterprise operations.

Also Explore: Applied AI for HR Professionals: Certification Program

For IT services companies, the focus is increasingly moving beyond AI training towards developing specialised capabilities in AI engineering, automation, agent management and enterprise AI implementation.

Cognizant also announced a separate OpenAI Frontier Capability Group with more than 25,000 professionals on October 30, 2026.

That initiative focuses on delivering OpenAI products, including ChatGPT and Codex, to enterprise clients.

Final Comments

Cognizant’s commitment of more than 25,000 professionals to Claude highlights the growing demand for specialised AI delivery skills in the IT services industry.

The company’s two separate initiatives around Anthropic’s Claude and OpenAI also indicate how major IT services firms are building dedicated workforces around different AI platforms.